Terms & Conditions

Welcome to Rig Dog Apparel! 

Thank you for visiting Rig Dog Apparel, located at www.rigdogapparel.com. By using our site, you're agreeing to our terms and conditions. If you don't agree with any part of these terms, please do not visit or use our website. 

Understanding Our Terms 

When we talk about "Client," "You," and "Your," we mean you, the person using our site. "The Company," "We," "Our," and "Us" refer to Rig Dog Apparel. "Party," "Parties," or "Us," means both you and us, the company. These terms apply when you use our website, and they cover our interactions with you. 

Cookies 

Our website uses cookies to improve your experience. By using Rig Dog Apparel, you agree to the use of cookies in line with our Privacy Policy. Cookies help us remember you and your preferences, making your visits more personalized and efficient. Some of our partners may also use cookies. 

Intellectual Property and Use of Content 

All the content on Rig Dog Apparel, unless stated otherwise, is owned by us or our licensors. You're welcome to use our site for your personal, non-commercial use, but there are some things you can't do, including: 

• Republishing our content 
• Selling, renting, or sub-licensing our content 
• Copying or duplicating our content 
• Sharing our content with others without permission 

These rules help protect our work and ensure it's used fairly. 

Your Contributions 

You might find places on our site where you can post comments or share your thoughts. We don't review these comments before they go live, so they're your responsibility, not ours. Please make sure your comments: 

• Are your own and you have the right to share them 
• Don't infringe on anyone else's rights 
• Aren't defamatory, offensive, or illegal 
• Won't be used for commercial purposes or to break the law 

By posting comments, you give us permission to use, share, and adapt these comments as we see fit. 

Linking to Our Content 

Certain organizations, like government agencies, search engines, and news organizations, can link to our website without asking us first. However, we ask that your links to our site be fair and not misleading. 

Your Privacy 

Your privacy is important to us. Please read our Privacy Policy to understand how we protect and use your information. 

Changes and Removal 

We reserve the right to change these terms and conditions and our website at any time. If you ever find content on our site that bothers you for any reason, feel free to contact us. While we're not obligated to remove it, we'll consider your request. 

Legal Disclaimer 

We do our best to ensure all information on our site is accurate, but we're not responsible for any use of our website that might lead to damages or legal issues. We're also not liable for the content you post on our site. 

By using Rig Dog Apparel, you agree to follow these rules and help create a positive, lawful community. Thanks for being part of Rig Dog Apparel! 

Easy Returns & Refunds – We've Got You Covered! 

Received a Damaged Item?

No worries! If your item arrived damaged, we're here to help make things right. Simply return the damaged item to us, and we'll take care of the rest. You'll get a full refund, no questions asked. Here’s what to do: 

• Contact Us: Let us know within 30 days of receiving your order that the item is damaged. You can reach us via email at admin@rigdogapparel.com or our contact form.

• Send It Back: We'll let you know how to return the item to us. We'll cover the return shipping cost, so it's completely hassle-free for you.

• Get Your Refund: Once we receive the damaged item, we'll process your full refund or replace the item.

Ordered the Wrong Item by Mistake?

Everyone makes mistakes, and we understand. If you ordered the wrong item, here's how we can solve it: 

• Reach Out: Contact us within 14 days of your purchase to let us know what went wrong with your order. We're here to listen and help. You can reach us via email at admin@rigdogapparel.com or our contact form.
• Explain the Situation: Tell us if you’d like a different item, a different size, or if you've changed your mind. We'll work with you to find the best solution.
• Next Steps: Depending on what you need, we might ask you to return the original item. If so, we'll explain how to do it easily and affordably.

A Few Important Notes: 

• Items must be returned in their original condition and packaging.
• Some items may not be eligible for returns due to hygiene reasons unless they are damaged.
• If you’re exchanging an item, we’ll send the new item to you with no additional shipping cost.

Your Satisfaction is Our Priority

We aim to make your shopping experience smooth and pleasant. If you have any questions or need assistance with your return, please get in touch.  

Thank you for shopping with us! 

Privacy Policy for www.rigdogapparel.com

Effective Date: February 29, 2024

Welcome to Rig Dog Apparel! We're committed to protecting your privacy and being transparent about how we handle your information. This policy is designed to explain what we do with your information and how we keep it safe. 

What Information We Collect 

• Personal Details: When you sign up, purchase products, or participate in our activities, we collect information like your name, email, address, and phone number. 
• Usage Data: We automatically collect data about your visits and how you use our site, including your IP address, browser type, and browsing history. 
• Financial Information: For purchases, we collect payment details to process transactions. 
• Feedback and Surveys: If you participate in surveys or provide feedback, we collect that information too. 

How We Use Your Information 

We use your information to: 

• Provide and improve our services. 
• Personalize your experience with us. 
• Communicate with you about your account, our services, and promotions. 
• Process your transactions and send you related information. 
• Analyze how our site is used to make it better. 

Sharing Your Information 

We only share your information when necessary, such as: 

• With service providers who help us run the site and offer our services (like payment processors). 
• When we're legally required to do so (like for law enforcement). 
• With your consent or at your direction. 

We don't sell your personal information to third parties for their marketing purposes. 

Cookies and Tracking 

We use cookies and similar technologies to help provide a better, more personalized service. You can control these through your browser settings. 

Your Choices and Rights 

You have the right to: 

• Access the information we hold about you. 
• Ask us to correct or delete your information. 
• Opt-out of certain uses of your information, like receiving marketing emails. 

Keeping Your Information Safe 

We take the security of your information seriously and use appropriate measures to protect it. However, no system is completely secure, and we can't guarantee absolute security. 

Children's Privacy 

Our site is not intended for children under 13, and we don't knowingly collect their information. 

Changes to This Policy 

We may update this policy from time to time. We'll let you know about any significant changes by posting the new policy here and updating the "Effective Date" above. 

Contact Us 

If you have questions about this policy or our privacy practices, please contact us.